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Can't Uninstall AOL Client

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9 replies

by pwcstech

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My daughter installed the free AOL software from a CD that she got in the mail. I went to add and remove programs to uninstall it. It appeared to uninstall, but I am still connecting to aol's login page and my internet explorer icons keep changingto aol. The IE page blue bar also says internet provided by aol. How do I get rid of this product short of removing the OS?

9 replies

by dklippert

You can try this:

1. Go to Start button > Settings > Control Panel > Add/Remove Programs
2. From the list of installed programs, select "America Online" and
click the Add/Remove button. Follow the instructions to uninstall AOL
from your system.
3. After AOL has been uninstalled, go to Start button > Settings >
Control Panel > Network Properties
4. Remove from the installed components:
- AOL adapter
- AOL Dial-up adapter
- TCP/IP - AOL adapter

NOTE: If your new ISP cannot locate a modem after uninstalling AOL, go
to the Start button > Settings > Control Panel > Add/Remove Hardware.
Highlight your modem and click Remove. Reboot the system and let Windows
relocate the modem.

Or get AOLGONE.EXE at:

www.zzapp.org/software.htm#otherstuff

by pwcstech

The www.zzap website was great. Found some other information elsewhere, and ended up with some major registry editing. Have completely eradicated the product and the residuals. As I have always thought, AOL is not to be messed with.

by otl

Did not mention IE Version.

Under 6 you can (while in Add/Remove programs) restore to an earlier version which should remove the "provided by" logo.

by kitloft

Regardless of your motivation for removing any program,you must exercise some caution. Save all your works first and make backups - just in case you need them from an error that you did. You may not have uninstall the setup.exe. Go to Start - clickprograms - find the AOL prgram you want to remove -right click on it - go to properties - click find folder - look for setup file - delete it. If that don't work or you can't find AOL in programs then do this if all else fails: My Computer,Explorer,or Find to locate the entire folder, and select the program's folder and press Delete - or right click on the folder and choose Delete! Choose YES to confirm the deletion and sent it to the Recycle Bin and empty the Recycle Bin. Now you are done! Good luck! Kit

by pwcstech

I'm a tech, and the standard methods did not rid the computer of the program. AOL files "infect" the registry, and no amount of folder deletion is going to resolve that. Thanks for your thoughts.

by kitloft

Regardless of your motivation for removing any program,you must exercise some caution. Save all your works first and make backups - just in case you need them from an error that you did. You may not have uninstall the setup.exe. Go to Start - clickprograms - find the AOL program you want to remove -right click on it - go to properties - click find folder - look for setup file - delete it. If that don't work or you can't find AOL in programs then do this if all else fails: My Computer,Explorer, or Find to locate the entire folder, and select the program's folder and press Delete - or right click on the folder and choose Delete! Choose YES to confirm the deletion and sent it to the Recycle Bin and empty the Recycle Bin. Now you are done! Good luck! Kit

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