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CD Driver(service) disabled. Code 32

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After doing a big cleanup of my system (XP), including registry cleanup, both my CD and DVD/RW are not recognized. Device manager sees the hardware but says a driver(service) has been disabled ... code 32. Tried reinstalling drivers, including updated ones, but problem remains. My cleanup probably removed something both drivers are looking for. Any ideas what to do? Thanks. ...Hal

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by pgn674

I did something similar. I used Autoruns to clear out some entries, and removed something necessary. If you go into the Driver Details... of your CD driver, you can see what files are involved. For me, one was called PxHelp20.sys. I found that this is an entry in HKLM\System\CurrentControlSet\Services in Autoruns, so I had Autoruns reenable that. I have Windows Vista on a Lenovo 3000 C200, with CD drive called HL-DT-ST DVDRAM GMA-4082N ATA Device.

by zlitocook

I used registry cleaners at one time and had bad experiences using them. If you have an O/S that has many programs installed and that O/S has been used for awhile. It will have a bloated registry and cleaners look for lost or not used entries and it will remove them.
This has caused problems like MS Office to not work, Nero CD writer to stop working and various other problems.
I now back up my computer once a month and format and reinstall every six to eight months?.
You can try a non destructive install of XP to see if that will fix your problem. Let me know if need to know how to do this. But I don?t think it will help because it keeps the registry intact for the most part.
It will replace bad or corrupt drivers and DLL files. Back your system up and reload it, it will run faster and have less problems.

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