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CD-ROM Won't Work

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I have a Satellite 1905-S301 with a Matshita UJDA730 DVD/CDRW that won't recognize any disk - DVD, CD data, CD audio. The device manager says the device is operating properly and I have uninstalled and installed the device numerous times. When I re-install the device the status shows it was properly installed, but it will not read a disk.

After the last time the device worked properly there was an error "Hanging application wmplayer.exe, version 9.0.02980, hang module hungap, version 0.0.0.0, hang address 0x00000000.

Can any one help with a suggestion of what I can do to find out what is wrong and fix the device?

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