3 replies
by mardonb Accepted solution
by older mycroft Accepted solution
Have you kept a check of when it works and when it doesn't - in terms of WHAT media you have presented the CD drive with?
Does it always work with commercially manufactured "Pressed" CDs and never with home-grown Burned discs?
Does it fail with a burned disc that has a particular colour to the data side of the disc?
Does it perhaps work with DVD discs but never with CD discs (or perhaps the opposite way round?).
Does it happen if the computer has only just booted, or does it happen after the system has been running for some time?
Do you make a habit of leaving a disc in the drive when you are not using it?
How old is this unit? Depending on the age (and the amount of use over the years) it might be cheaper to just buy another unit - they really are inexpensive these days.
by rob miners Accepted solution
Check that all cables are seated properly on the Motherboard and CD/DVD.
Replace the Ribbon/Sata cable with a new one or known working.
Try another CD/DVD Drive.
Boot up the System with a bootable Knoppix or PCLinux disk to rule out the CD ROM.
http://www.pclinuxos.com/index.php?option=com_ionfiles&Itemid=28
How to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or a DVD
http://support.microsoft.com/default.aspx?scid=kb;en;321641
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