Software

Ask something
Discussion Locked

Changed MX now can't get mail

0 helpful
3 replies

by joegrosskopf

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
Up until Friday, we had pop dial up internet. I was using the exchange pop connector (through Small Business Server) to get me email. Friday we got dedicated cable Internet and now want our email forwarded to our exhange server form the ISP. I had the ISP add our IP address to their MX record but no mail is coming to our exchange server. I;ve sent several messages from outside and they do not arrive at the exchange server nor to they bounce back. I setup a receipt request on one and got a "message delayed" email. I'm trying to figure out where my problem is. Does anyone have a checklist to go through so I can make sure my exchange server is setup right? Any info will help. Thanks

3 replies

by sonyt65

If you either cant receive or send external
email, but you can send and receive
internal email, then then problem lies
firstly with your ISP. Check that they have
added your MX record (should point to your
domain, i.e. mail.filamatic.com, with mail
being your exchange server (if no firewall),
mapped to correct IP address.
To check this, at dos prompt (email server),
type nslookup, enter. If you get - DNS server
timed out, check your DNS settings, if ok,
nslookup should show you a DNSserver IP address.
Also check your exchange server setup.

Hope it helps !

This discussion is closed to new replies.