Long shot, but go to Regional and Language settings in Control Panel and check the settings for your keyboard. If you only have a problem with these keys this is probably not the solution.
its the setting for your keyboard, when you install windows it defaults to the american setting, sounds as if yours is the other way round, dont exactly know how to change the keyboard layout setting once windows xp is intalled but someone on here should know
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Changing my keyboard
Pound sign shows #
How can I change the keyboard put this right?
Running Windows XP Professional on a Dell 8400
Help much appreciated
raycuss