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Charging to Repair PCs

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by vollie6 1 view

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Does anyone have an idea of what to charge someone, either by the hour/day, when repairing their PC, printer, etc.?

Are there contracts, out on the net, to use as go-bys?

11 replies

by pingcentral

I think the question more or less would go by how good are you at resolving the problem. I charge 65 an hour.

by deb_lyne

Tech Republic where the download section of the navigation bar is, you can look through.

by thechas

One of my local shops had published a rate sheet.
(No, I can't find it now.)

Check your local shops for what their rates are, and adjust accordingly.

Some tasks are charged at a flat rate, others by the hour.

There is always a fine line between just compensation, and pricing yourself out of the market.

Chas

by tcg inc.

Do you have a storefront, or are you going to their location? I own a computer service company, in which I make house/office calls. I charge $75 per hour with no extra costs for travel time, etc. I know shops locally who charge less than that, but people have to bring in their computers most of the time.

When I bought this company from the previous owner, he informed me that he had never raised his hourly rate the whole five years he had the company!! I haven't seen the need to do that either.

Hope that helps!

by dr mazoola

I also make housecalls and use a bicycle as my mode of transport (I live in a very small town) and only charge $15/hr for tech support and $20/hr for tutoring software. Not bad for a part time job.

by maggot

MY PERSONAL EXPERENCE IS THAT MOST SHOPS CHARGE AT
AROUND 60.00/HR FOR DIAGNOSTICS AND REPAIR PLUS
PARTS. THOUGH I HAVE SEEN SOME LOWER FEES IS ITS
A SIMPLE UP-GRADE, USUALLY ABOUT HALF OR LESS.

by rsison

On my own opinion there is a difference on how you charge. On site repair...
For Server configuration it cost like $125/hr
For workstation it cost like $98/hr. with a minimum of 2hrs.
Again this rate are for experienced tech. If you are not so familiar or versatile I think you could charge lesser than that.
I said that because some tech does the old fashion way like installing the OS which usually take an hour plus another hour for configuring the right driver, but for experienced tech he could use an image and do it in much lesser time.

by pingcentral

I am with this guy. A tech that knows his shiot is a lot different then a tech that kinda knows what he is doing. To me a tech job should be based on how fast can you resolve the problem/ issue. Like I had a Raid 5 hard drive die. Not many PC Techs deal with hard drive configurations like that. They would be more or less well the BIOS does see the Secondary Master Hummm... Pick my nose and scratch my head. Ohh I will change the jumpers.

by mc_user

I don't know how good these guys are but their web site is a fun read.

www.geeksquad.com

Working in San Francisco, Chicago, Minneapolis and Los Angeles they do on-site repairs for a flat rate. Rate is based upon response time. The quicker you want it fixed the more it costs. (4 hour response vs 48 hour response.) A different rate for carry in and corporate rates are available. Take a look at the site for their pricing structure.

by naamor

I think a lot depends on what level of service you provide. For me it is a sideline to my regular job and I only do homes. I charge $30 /hr with a 1 hour minimum plus parts for housecalls. Phone support and research is $15 /hr. None of my customers have ever complained, but then I try top be honest with them and not make them buy parts they do not need (unlike some big name places).

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