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Check email from different locations?

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I have an employee that would like to check his email (supplied by OUR ISP) from home (a different ISP). He can read it, but can't send it. I have been told by both ISP's that email can't be sent as he wants it. Why is that?

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by thechas

You can only send e-mail from the ISP account that you are connected to.

It has to do with how the POP3 / SMTP system works.

Basically, when you send an e-mail it is routed directly to the mail server at the ISP.
If you are not connected to the ISP that services the account, the mail cannot find the server.

Many ISP's offer a web based system to check and send e-mail.
If yours does not, you may want to ask them to look into adding this service for the benefit of their customers.

Chas

by charles_j_smith

I suggest configuring Outlook Express with multiple Identities. One for work (call this identity work) and one for his personal emails (call it the personal identity).

Then within each of the identities configure a email account for each isp (obviously the work identity should contain the work isp related information so he can check and send email from that account) and within the personal email account he can configure his personal isp's email configuration.

This should keep everything nicely organized for your home user and this will allow him to check and send email for work related items.

Additional Note: I suggest the use of IMAP when dealing with single email accounts that are checked from variuos different physical locations. It lessens the administrative overhead on the end user - not to mention the confusion!!

Hope this helps out!!

Chuck

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