citrix

Citrix is known for printing problems involving the spooler... Have any more information? Done any troubleshooting? More info would be appreciated.

As Ghost said, Citrix is notorious for printing problems. I have hosted a Citrix XP system for a couple of years now, and on avarage I used to restart the spooler daily, and was often forced to reboot server (some Admins have been known to schedule a reboot every day!). This clearly was not acceptable in production environment, but ultimately there is nothing you can do other than buy another product. We got UniPrint, and that works much better than the standard system, reboots are no longer needed. Occasionally we still have to restart the spooler however. There are many printing solutions available if this is business cirtical for you I suggest you look at these.