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Citrix Shortcut issue

By tsutherburg ·
Hello

I have an odd issue. An end user has created a shortcut on his desktop to a word document.

Normally we deploy word via citrix. If you double click on this shortcut while it is associated with citrix nothing happens. IE no error message, the document just does not open. However, you can open Citrix word and then manually go to the location of the document and open it. He can then use voice reconginition into the document (more on this in a bit)

If I associate the document with a locally installed version of word, the document open fine from the shortcut but a different issue occurs...namely the voice recognition software doesn't work in it......

I have tried citrix 9.x and 10.x clients to no avail. Word version is 2003.

In essence looking to correct one or the other of the issues. Either get the shortcut to work in citrix or voice recognition in word to work.

Looking forward to your ideas.

Thanks
Tim

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