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Communication to Lexmark X-73 printer

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by shanghai sam

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I have an HP Pavilion 6535 computer running Windows 98 and a Lexmark X-73 (printer, scanner, fax and copier in one unit). When I try to print the message reads:"the printer is not connected to the port or is off-line, please connect the printer to enable installation alignment". I also get a voice message that says: "problem communicating with the printer". I have replaced the Lexmark X-73 once with the same results. I have pulled down all the drivers from Lexmark's website. I have wiped out everything on my hard drive and started with only Window's 98 and Microsoft Office. I was going to updated the Bios but the only two available were for Window's ME or XP. I have had this X-73 since 9/01 and had only a few lines print at the most beforean error message would stop the process and not print until I deleted and reloaded the software again.

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by pete

you will probably find that the software has lost the USB port connection. Do the following:-First you need to uninstall all X73 software:
1. Click Start->Programs->Lexmark X73- >Remove X73.
2. Unplug the USB cable from the back of your PC.
3. Find and delete the following files, DRVDATA.BIN and DRVIDX.BIN (they will be located in the C:\WINDOWS\INF folder) and ACMONITOR_X73.EXE and ACMONITOR_X73.INI and LXARSCAN.DLL (C:\Programs Files\Lexmark X73 folder)
4. Restart the PC

Now to reinstall the software:
1. Insert CD1 into your CD-ROM drive
2. Click "Install Now" in the screen that appears
3. Follow the instructions on screen to install the printer software, printer driver and scanner driver. You will be prompted to connect the USB cable during the installation of the software, please wait until you are prompted before connecting the cable.
4. To install the additional software insert CD2 and follow the on screen instructions.
Problems can be caused by other USB attached devices grabbing all the power (I have noted problems with modems especially...check out the manufacturers websites.)
Good luck.

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