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Compaq Laptop Won't Use External DNS

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by artcabot

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I've got an older Compaq laptop freshly-loaded with Win98se, connected to the company network and it simply will NOT use the DNS provided by our routers for Internet connection. I can ping by name when our local DNS provides resolution and I can ping Internet sites by IP address. I've tried both a Compaq Netelligent 10/100 and a Xircom 10/100 PC card and have tried configuring both fixed IP and DHCP (both configurations that we have elsewhere on the network). Gateway is our Cisco to our privateframe relay network and there's a path through it to the DSL router we use for Internet (which allows Internet connection for every other machine on the network).

Does anybody have any idea what might be happening?

5 replies

by seadog

You don't have enough bandwidth. Have you tried another unit at the same location?

by artcabot

It's on one of the connections in my office and desktop machines work fine. I even took the laptop home and put it on my broadband connection --- still didn't work.

by artcabot

As is often the case, the answer was staring me in the face and I didn't see it. This laptop came from a location that uses a proxy server (the ONLY location we have that does). The proxy client was still installed and once it was gone all was OK.

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