Computer associates Vs Symantec

i will say one things nortons producs I HATE! firt off thier apps try to control your whole machine and remind you the whole step of the way you have a norton product from shutdown to boot up. CA's products are more seemless and less noticable. As for the Internet security, I have tried nortons and it is pretty good, but i would go with CA's product, better support and less hassle.. but dont take my work try getting a hold of a support rep from notron and see how long that takes.... sad story...

i will say one things nortons producs I HATE! firt off thier apps try to control your whole machine and remind you the whole step of the way you have a norton product from shutdown to boot up. CA's products are more seemless and less noticable. As for the Internet security, I have tried nortons and it is pretty good, but i would go with CA's product, better support and less hassle.. but dont take my work try getting a hold of a support rep from notron and see how long that takes.... sad story...

I am in full agreement with the above answer on how Norton wants to control the whole system. Plus, a support call will have you tied up for hours waiting for a live voice to help. However, there has not been another virus protector that I have usedthat catches a virus, worm or trojan in a flash and quarantines it automatically as Norton does. When opening an email with a virus, it does not just tell you about it, the software quarantines it and suggests not opening the email. Most users we have need this advice. We have an older version of CA Antivirus (InnoculateIT) running and as long as the definitions are caught up it will tell you that an email virus is existing in an email. The difference is CA will let me open the email, then a message tells me a virus exists and no more messages are displayed stating the virus is quarantined, deleted or anything else. As for eTrust we have several remote sites with it installed. More often than not the remotes are unable to download the definition updates. The autodownload does not work half the time. There are always problems with licenses not remaining registered. We will purchase a renewal a year at a time and all of them are good till July 2003 but the software will not retain the license info. Trying to find a good solution or fix to what should be working, through through SAM system is futile. I have been pushing for a change and we have been looking at others as a replacement. However, I still feel that Norton is the better of the 2 even with long waits for support.

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