Question Locked

Computer will not boot to Welcome Screen

0 helpful
3 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Hello,

I am having a problem with a Dell Precision 330 system running Windows XP Pro SP2 not booting to the Welcome Screen to do the ctrl-alt-del process.

Earlier in the day my office building had a power outage.
When the power was restored the computer rebooted and the user was able to log in. After about 5 minutes from logging in, the computer suddenly reboots and then goes into FDISK.
It then displays that certain files were corrupted and were deleted. I do not know what all was deleted.
After it was complete, the Windows XP logo comes up and does it normal thing. When it is time to go to the Welcome Screen it gives just the blue background with the mouse cursor and the system just hangs.

Any ideas of how to fix this problem. I am really hoping not to have to reload Windows.

Thanks

3 replies

by bart777

Boot from the disk into the repair console.
you can try a fixboot but I don't think it will work.
You will most likely need to do a repair installation.

Best of luck

by brianbooher

I tried a Windows repair, but it did not work.

I had to wipe the drive and reinstall everything.

This discussion is closed to new replies.