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Computer will only restart using last known working config

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5 replies

by booperelli

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When I restart my computer it gets stuck on the startup screen. After I turn it off (by holding down power button) and back on, it gives me the option to use last known working configuration, and then it will start... I tried to Google a solution, and am thinking it might be a driver issue, but it's been doing this since the 5th of February (according to my antivirus update logs- last completed update) and I have no recollection of what I could have possibly installed that my computer isn't liking. What can I do to fix this?! I can't update my antivirus and I don't want my computer to blow up... not to mention I can't install anything that requires a restart to take effect.

5 replies

by older mycroft

By that I mean just shut it down completely - using the normal route for shutdown with the mouse.

Wait a couple of minutes.

Do a cold boot.

by captbilly1eye

If you are using Windows XP, why not perform a System Restore to a date prior to Feb. 5th?

Start - All Programs - Accessories - System Tools - System Restore.

This should restore the Registry and drivers to what they were at that time.

Remember to remove any files you may have placed on the Desktop since they will be removed.

This can also be performed in Safe Mode and from a command prompt if necessary.

Additionally... I have to agree with OldMycroft in that shutting down by holding the power button in is usually not a good idea. That should only be done when the normal shutdown procedure doesn't work.

by Former member

To go into "safe mode" (if possible) and do a clean shutdown there.

Please post back if you have anymore problems or questions.

by swathingscientist

You don't say which OS you are using.Would be of immense help.
If your with Windows XP,you can download and install a program of great value for free called: "TuneXP".It has a Windows File Checker which is far and away superior to that of Windows/Microsoft.This program will erase and re-install ALL Windows files as it goes along.BUT--you must have your original CD for your OS as program will ask for it.
Hope this helps.

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