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Copier ok but not fax

By lhanna2 ·
I have a HP Officejet 6500. The faxes have been getting lighter and lighter, to now a blank page, but the copier aspect is fine.
Any thoughts on why and how to fix??
Thanks!

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Fax

by mani_katsu In reply to Copier ok but not fax

If the connection given from EPBX means some of the HP printer wont support.

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Reponse To Answer

by lhanna2 In reply to Fax

?? It was working - just started fading over time.
Do I need to contact HP??

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Contacting HP certainly wouldn't hurt but first

by OH Smeg In reply to Copier ok but not fax

{lug a phone into the Fax Line and see if it is noisy. If it is start replacing leads till you get rid of the noise.

Col

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