HI, we have subscribed an extensive back up plan with crashplan. https://www.crashplan.com/en-us/
They have now erase critical data because of one device inactivity, while the subscription was still being paid.
These are very important data and despite us asking for restoration they responded that they are unable to restore this data now.
Their response is as follow “We strongly believe you shouldn’t trust just a single provider or destination, even our cloud.”
We truly need this data back now. What would you recommend to do. Thank you very much!
