CRM: Trends and Best Practices - TechRepublic
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March 18, 2001 at 02:15 PM
p. baldwin

CRM: Trends and Best Practices

by p. baldwin . Updated 24 years, 11 months ago

How will CRM change during the next five years?
What can you do to ensure a smooth CRM implementation?
What are your tips for managing CRM-related projects?
How can analytics and personalization benefit CRM and your organization?
What is CRM’s role in the midsize enterprise?
Sound off on these and other issues as we invite attendees at Gartner’s CRM Summit and TechRepublic members to discuss CRM.

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