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Crystal reports exporting to excel

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by djdustb

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Running Crystal Reports 8.5 on a Windows 2003 server acting as a terminal server for remote desktop users, with office 2000. When opening a web based report on the system and exporting to excel, we receive an error message stating that we have a CRAXDRT.DLL error, and the export fails. In the drop down box for choosing file types during this export the entry is listed as 'Microsoft Excel'. If we attempt the same export job but running version 8.0 of Crystal the entry shows as Excel 5.0 and the export works with no problems.

We need to use version 8.5 on this box for other applications to function correctly, changing the version to 8.0 has a knock on effect on other applications.

2 replies

by sgt_shultz

just going in blind, here is what i would try. search for all occurrances of said dll. make sure you have latest version but keep track of both. remove all but one version then use regsvr32 which i may be assuming is still in win2003 to unregister and re-register each version of dll to see if magic. more could be mismatched than just the dll so i would call microsoft on this one or search kb at support.microsoft.com

by pierrejamme

I have version 8.50 on my computer as an integral part of MAS90 for Windows. The file in question is build:8.5.0.217 and build Date is: 2001/02/04 22:07:16. there are two occurences of this file containing 5,033kb. XP Pro, One in C:\windows\system32 and the other in C:\program files\seagate software\reporting designer\component.

If you do a search of this file on the Internet you will find problems registering it for various reasons. For example, jet pack 3.5 not installed, IE5.0, MDAC 2.8. some of the links I found:
http://support.businessobjects.com/library/kbase/articles/c2009021.asp
http://www.experts-exchange.com/Operating_Systems/Win2000/Q_21043573.html
http://www.andreavb.com/forum/viewtopic_3267.html

And at least another eleven pages.
good luck

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