General discussion


Customer service

By Info-Safety, LLC ·
The following is a verbatim discussion with a Wall Street Journal customer service representative:

Me: My paper has been delivered erratically over the past week.

WSJ: Define "erratically."

Me: Last Thursday it didn't come at all. On Friday and Monday it was delivered only to the other side of the bridge, and the Monday edition was someone else's. Tuesday, I received Thursday's missing issue.

WSJ: What bridge?

Me: The bridge leading to my home.

WSJ: Is it a toll bridge? Is it dangerous to leave papers there?

Me: It's a small bridge I own that accesses my property.

WSJ: Is it safe?

Me: I've driven over it 40,000 times. Fire engines can cross it. 18-wheelers have crossed it.

WSJ: But is it safe?

Me: Yes

WSJ: Okay, then why was someone else standing on it on Monday?

Me: No one was there on Monday.

WSJ: You said, "Someone else had a paper there on Monday."

Me: No, no, the paper belonged to someone else.

WSJ: Do other people use the bridge? Perhaps they are taking your paper.

Me: The paper has always been delivered to my door.

WSJ: Well, is the bridge new?

Me: NO!!!

WSJ: Sir, there is no need to become angry. We will credit you with a full week's extension on your subscription. Is that satisfactory?

Me: Yes, okay.

WSJ: Please be advised that we can't guarantee future deliveries until you get the bridge fixed.

This conversation is currently closed to new comments.

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All Comments

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Are you sure?

by Jessie In reply to Customer service

Are you SURE this isn't an Abbott and Costello routine? LOL! I'm sure that was frustrating, but DAMN, that's funny!

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I can assure you

by Info-Safety, LLC In reply to Are you sure?

that it's not a true story. I did post a fake Abbott and Costello routine, titled "Buying a Computer." TGIF.

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Check the date

by amcol In reply to Are you sure?

You had to ask?

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Allright, allright!

by Jessie In reply to Are you sure?

I'll go get my "MORON" tattoo now... <skulks away in shame and humiliation>

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No tattoos, no shame

by Info-Safety, LLC In reply to Allright, allright!

No need for any of that. If you can't get duped today, when can you?

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by HAL 9000 Moderator In reply to Allright, allright!

The Tattoo has to be on your stomach so you can watch it expand and eventually contract again.:)

I know I'm nasty but that's just me.

Col ]:)

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by Jessie In reply to Jessie

Tattooing on stretch marks would NOT be pretty!

My husband, when I was pregnant with our daughter 4 years ago, was designing a sci-fi gaming level, thought it'd be cool to take a picture of my stretch-marked belly and use it as a "wall" texture. The other guys on his design team thought that might be a "little" much.

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Too true Jessie

by HAL 9000 Moderator In reply to Ouch!

But you did leave yourself open for that one didn't you?

I can just imagine what was going through your mind when you read my post.

Col ]:)

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by Jessie In reply to Ouch!

I wasn't really wondering about you when I was reading that post... pregnancy tends to make all female bodily functions and parts fair game and open for discussion.

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Well Jessie

by HAL 9000 Moderator In reply to Ouch!

Since I'm the other side of the pond I can say things that I would never consider saying to any female closer to home as I have at the very least to live near them.

Even my sister still gives me heaps because I never went over there when she was pregnant and while my story is it just wasn't safe even "She Who Must Be Obeyed" agrees with me on that one so I can not be all wrong.

My youngest is this year turning 29 and I still am getting heaps about what I did wrong when "She Who Must Be Obeyed" was pregnant with the second one and for that matter the first one as well who is turning 31 this year.

Honestly I would have got a far shorter sentence if I had of just killed her in the first place when she told me she was pregnant.

Col ]:)

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