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Data Centre Outsourcing

By les.forrest ·
We have just agreed to outsource to a company, and I am suspicious of a few of their decisions.
We were in the middle of purchasing new HP blades (top-spec) and a Netapps SAN in preparation for virualisation. Add VoIP, Exchange 2007, iShared Packeteers at the edge and all of those projects have now been ceased.
The outsourcer claims as they have to support our infrastructure, they should choose. Since we continue to own our hardware I find this annoying. They tendered to support our infrastructure in the 'old' setup, this is by far a massive improvement.
I believe they are hoping to grab more business from us, charging significant sums.
Also, would you perform a seperate Server Optimisation project prior to virtualisation, or do you believe (like me) that optimisation is a phase of virtualisation, and can be performed during the virtualisation project.

Any info you have at this critical due diligence/contract stage is appreciated.

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Outsoucing and virtualisation and optimisation?

by Jaqui In reply to Data Centre Outsourcing

Sever Optimisation can be both, a process on it's own or as a part of migrating to virtualisation.
If you are doing virtualisation, then the optimisation needs to be designed with that in mind, which from your post the new "outsourced" service isn't thinking of.

on outsourcing, generally, it's a mistake, since they will not have anyone in your office at all times, so there is a delay in getting problems fixed.

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