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Delayed email delivery

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by usaatca2001

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We have Exchange 5.5 (SP4) running on NT 4.0 (SP6). The version of Outlook we are using is from Office 97 (which we're still using). The problem is my PC running W2K (SP2) & one user running W9.x. Email was running OK until one day a few of months ago when my messages would not show up in Outlook unless I clicked on another folder or opened an old message. I don't when the user's problem showed up, but she has the same problem as I do.

Mail is configured to be delivered to our mailboxes.There have been no changes made to either the server (other than the ongoing MS patches), my PC (other than ongoing MS patches) or the other user's PC (no changes). Is this a configuration problem (why when none have been made) or are our mailboxes damaged some how? If damaged, can they be repaired?

13 replies

by acattr

try to upgrade to outlook 2000 or outlook xp. The outlook license is included with Exchange. So you can use any version of outlook for free as long as your accessing Exchange. You can M$ to acquire an outlook disk.

by usaatca2001

Since my email was running correctly w/ the version of Outlook I'm using, I see no reason to upgrade.

by usaatca2001

I solved the problem myself. After upgrading to Outlook 2002 (for other reasons), I still had the problem. On a lark, I disabled Zone Alarm & the problem disappeared!

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