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Deleted Mailbox in Exchange 5.5

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by nickw_uk

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I have a customer who has deleted a 5.5 mailbox (there was no deleted item retention period set) and does not have a backup. He did stop the Exchange services and copy the Exchange folder about 10 minutes after this. Is it possible that the data is still in the database / log files? If so can we recover it and how?
Thanks.

5 replies

by xpertdragon

What kind of backup software is in place? Backup Exec or something like that? The Mailbox would be in the Private information store database on the exchange 5.5 server. It is kind of dificult to perform a restore of the mailbox without a good backup procedure or process already in place.

Paul

by nickw_uk

Thanks for your time. Sorry to take so long in answering your post. I have accepted the other one because it gave me an answer, but thanks again.

by curlergirl

If there was no backup in place, it's almost impossible to recover a mailbox that was deleted. Unlike Exchange 2K, Exchange 5.5 deletes the mailbox pretty much immediately - there's no retention time on mailboxes, only on the items in the mailbox. Does he have any kind of backup of the Exchange database at all?? Otherwise, he's SOL!

by nickw_uk

Thanks for your time. Sorry to take so long in answering your post. They had no backup and still do not take it seriously!

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