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deleting multiple outlook messages

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I have a client site where they run win2k and outlook 2k but they are unable to delete or move multiple emails. They can however do this one mail at a time!

The empty deleted messages on exit also fails to work, any ideas anyone???

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Have you tried this?

by Shanghai Sam In reply to deleting multiple outlook ...

I had a client that had a simular problem except he had over 7000 messages and a 800 mb PST file. I ended up reinstalling the OS after failed attempts at troubleshooting Outlook! But before you go there, try reinstalling Outlook and apply SP1.

Good Luck!

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Corrupted Mailbox

by vico In reply to Have you tried this?

I had a similar problem with one of our users and I ran the SCANPST utility which comes with Windows98 & Windows95 systems and fixed this problem. try it.

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