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Deleting NDR msgs from Badmail folder

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4 replies

by joycetm

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Hello,

I would like to know if I can just delete these messages from the Exchsrvr\Mailroot\VS 1\Badmail directory by just deleting the files using Windows Explorer?

Or is there a special utility in Exchange Server 2000 which I should use to do so?

I would appreciate any help from anyone out there.

Thank you,
Joyce (joycetm@tm.net.my)

4 replies

by mmentele

Yes. I suggest this as a part of regular maintenance. You can expirence issues if this gets too large!
I have had several times where opening these helped me find addresses that were being sent to but not delivered. In circumstances where the sender had typed the address incorrectly and stored the contact it was assumed the delivery failure was the servers issue. I sent a copy of the NDR to the squeeky wheel, then added a new SMTP alias to the users' mailbox. This way the mail got there and the sender did not need to be contacted.

by joycetm

Thank you for your comments -- it does not answer my question here but it is good info to keep in mind.

Actually, I just needed to know if I can just delete these messages from the directory itself because I suspect that one or more of the mesages in the folder are infected with a virus.

Thank you

by joycetm

Thank you for your comments -- it does not answer my question here but it is good info to keep in mind.

Actually, I just needed to know if I can just delete these messages from the directory itself because I suspect that one or more of the mesages in the folder are infected with a virus.

Thank you

by rtramel

Yes, you can. I have done it before just right click the bad mail folder and go to delete, it may take a few minutes but will tell you that you cannot delete the fold just click yes to all. This will delete the content but leave the folder.

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