Dell laptop 15R dvd player does not work.

By heartfax ·
My Dell laptop Inspiron 15R DVD player I purchased 17 months ago from NewEgg does not work. It is out of warranty and I don't know what DVD player is in the unit. I cannot recover the driver although I have the driver & utilities disk since the disk player doesn't work. I suspect it is a driver corruption. Does anyone know how to get the DVD player to work? If the driver is corrupted how would I know which driver to get from Dell? Please help. It is run on Windows 7 64 bit.

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You shouldn't post your email address in public forums,

unless you are desirous of obtaining obscene levels of spam! You can edit your
question and remove it if desired. As for your DVD drive, if you suspect only a
driver problem, use Device Manager to uninstall the driver in place, then let
Windows find a suitable/updated one. However, if the drive has failed, which
is a more likely circumstance, you'll need a replacement DVD drive. If this is
above your skill level, contact a repair shop in your neighborhood.

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