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DeskJet 1125C SPOOLSS.EXE error

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by adisha

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Help!

We are trying to print to a HP DeskJet 1125C on a Novell Netware 5.1 Network NDPS printer server and getting a SPOOLSS.EXE error.

Dr.Watson kicks in and all we can do is click cancel and all the printer drivers are unloaded from the NT 4.0 Workstation.

We have NT4 SP6a on the workstations. Does anybody have any ideas?

PS this an intermittent problem that only occurs on this driver.

Thank you for your help in advance

IT Guru

3 replies

by aiden

I had a similar problem with a HP Deskjet 970cxi in a NT only environment. The only solution I found was to install and older driver 500 or 600 series which has a subset of the functionality but did not cause the spoolss.exe problem. The HP site hada lot more info on this as it's a known problem search for spoolss.exe.

by adisha

I solved the problem by adjusting the HP5ACFG.EXE file and switching off bidirectional printing and page report status screen

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