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If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
Desktop Support Metrics/Industry Standard reporting
I just accepted a new position as a Regional IT Support and Services Manager, HD and desktop support. Does anyone have any " list" or caluclators for costing, benchmarking and standard metrics documents that you use regularly? I've got some myself, but they aren't "great".
Thanks everyone!
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