Desktop Support Metrics/Industry Standard reporting - TechRepublic
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October 1, 2005 at 04:27 AM
taylor.emery

Desktop Support Metrics/Industry Standard reporting

by taylor.emery . Updated 18 years ago

Hello Everyone, I’ve been a member of TR for years. This is one of my vew posts, Im hoping someone could help me with this:

I just accepted a new position as a Regional IT Support and Services Manager, HD and desktop support. Does anyone have any ” list” or caluclators for costing, benchmarking and standard metrics documents that you use regularly? I’ve got some myself, but they aren’t “great”.

Thanks everyone!
T

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