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If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
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Desperately seeking Ivachon...
If you are out there, please send your snail mail address to sthompson@techrepublic.com. Reply to this Q&A (please don't put your info here...send that directly to my e-mail address), and I'll also award you these TechPoints.
Thanks, and keep up the great work!
Sonja
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