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Developing a Programming Priority System

By joelpbanks ·
I need help, and I need it fast. I need any resource to assist me in creating metric that would assist my programming department with prioritizing requests. I have seem a number of tools, but am interested in your methods and experiences. Your assistance is much appreciated.

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Developing a Programming Priority System

by zaq42 In reply to Developing a Programming ...

We use the following metrics (some artifical) to help us prioritize work:

- Due date of the task or milestone
- value of the task or module (not the entire project)
- value of rewards for satisfying the customer. We weight ours by likelyhood ofreceiving said award. Example: There is a 50% chance if the client is happy we'll win a 100K project = .5 * 100K = 50K.

That is pretty much how we run our successful IT shop.

Hope that helps!

Andy

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Developing a Programming Priority System

by joelpbanks In reply to Developing a Programming ...
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Developing a Programming Priority System

by Wayne M. In reply to Developing a Programming ...

What level of requests are you dealing with? Projects, bug reports, both?

If you have no other information available, first in, first out is as good a way of prioritizing as any.

Another qualification is whether a bug makes the softwareunusable for a user. Give these top priority. If the problem is an annoyance or has a work around, it gets a lower priority.

I dislike it it, but another qualification is the size of the client. Pragmattically, a large client's problems will be prioritiaed higher than a small client's problems.

This is pretty subjective, but if you want to automate it, you could create a simple database and assign values such as low/0, medium/1, high/2 for various qulification columns and sort them inany order you please.

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Developing a Programming Priority System

by joelpbanks In reply to Developing a Programming ...
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