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Dialup wants to use operator

By harposdad ·
When I try to connect to internet,I get the following message;
OPERATOR ASSISTED OR MANUAL DIALUP
Pickup the handset and dial (or ask the operator to dial) then press OK immediately after dialling, then replace the handset.
If I follow the above instructions I connect, otherwise nothing. ANY IDEAS? (sorry, didn't mean to shout

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