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Disappearing mail in Outlook Express 6

By Funky_Monk ·
A client is using Outlook Express to pop some mail as per usual. The problem is, after approx a week, all the mail disappears from all folders. The files the mail is stored in (.dbx's) still contain data, roughly 20mb which sounds about right.
The mail is set to be left on the server until it's deleted from the deleted items folder. If I send/recieve after the mail disappears, it doesnt download anything suggesting it knows the mail is already there. If i reinstall Outlook Express via the Internet Explorer 6 install pack, the mail is still missing, but it will download everything that is currently sitting on the server. A week later (roughly) it will disappear again.

The PC is clear of viruses and I've checked the view setting, read settings, maintanence settings etc. I can not figure out why it is the mail is unviewable.

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