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Disappearing Mail

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by samuraix

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We have an exchange server (5.5) running, there are no restrictions set for this particular user. He is the ONLY one with this problem, which is, mail messages are disappearing after about 6 or 7 days. I've checked his view settings and cleared out any possible filters that may have been set, and made sure the delivery option goes to the correct mailbox. I cannot find anything helpful on microsoft knowledgebase.......can someone help...Thanks in advance.

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by afonger

Try checking the Archiving options and settings under File | Archive... An Archive.pst is created locally as a default or you can specify a location. You may want to change the archive settings and add that pst file to his folder list.

Good Luck!

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