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  • #2276527

    Diskeeper 9

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    by borginva ·

    A co-worker got Diskeeper Pro 9 for his server. We installed it, tested it, and set the Set/Forget It portion. After a day we went to access the program but it keeps giving the error “Diskeep failed to connect to the service.” Can not access the icon on DESKTOP or via the Computer Management. Gives that error and closes the MMC. Right clicking the icon and slecting “stop services” or even “delay” never helped. Restarting the service did not help. Stopping it not helped. Same error. Uninstalled and reinstalled it. Same thing. We have no access to the program.
    Anyone have any ideas?
    Thank you.

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    • #3296451

      Reply To: Diskeeper 9

      by borginva ·

      In reply to Diskeeper 9

      The eror completely reads as:
      Diskeeper failed to connect to service. The service may have stopped. Please see the Event Log for more details.

      The service is RUNNING (we have stopped, started, and restarted many times) and there is NOTHING in the event log but start and stop logs.

      Still no access to the main program.

    • #3296403

      Reply To: Diskeeper 9

      by bfilmfan ·

      In reply to Diskeeper 9

      What is the exact Event ID being reported in the event log?

      • #3313176

        Reply To: Diskeeper 9

        by borginva ·

        In reply to Reply To: Diskeeper 9

        Comment from BorgInva on 11/06/04 :
        BFilmFan,
        Sorry, I thought I mentioned it. There is nothing the the Event Logs other than start and stop messages. Nothing about it not working. Anything else?

    • #3295820

      Reply To: Diskeeper 9

      by borginva ·

      In reply to Diskeeper 9

      BFilmFan,
      Sorry, I thought I mentioned it. There is nothing the the Event Logs other than start and stop messages. Nothing about it not working.

    • #3293453

      Reply To: Diskeeper 9

      by borginva ·

      In reply to Diskeeper 9

      A new posting is open.

    • #3293451

      Reply To: Diskeeper 9

      by borginva ·

      In reply to Diskeeper 9

      This question was closed by the author

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