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Display Adapter Configuration

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by rjscales

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Hi,

I'm trying to resurrect an old Dell Inspiron 8000 laptop but every time I turn it on I get an error message "Your display adapter is not configured properly. To correct the problem, click OK to start the Hardware Installation wizard."

The wizard then tries to search for plug & play hardware and comes up with a Standard Display Adapter (VGA). If I then look at the the display in Device Manager the status reads "The loaders for this device cannot load the required drivers. (Code 23)"

If I go to Display Properties/Settings I can only set the screen to 640x480 and 16 Colours.

The laptop is running Windows ME but I don't have any of the original disks. I can see from the BIOS menu that the video adapter is an ATI Rage Mobility 128 AGP 4X but this doesn't seem to be detected once Windows boots up. I have tried Dell forums to no avail and if I run the correct driver from ATI it fails because it can't detect an ATI video adapter!

Thanks,

Richard

21 replies

by rjscales

Thanks for your reply, at the moment I can't "see" the Ethernet connection in Device Manager either so I can't even go online and try to scan and then download drivers. I've got the right driver already loaded according to ATI but the laptop can't "see" the video card when Windows runs.

I'm really stumped with this one!

by rjscales

Thanks for your reply, I did try Dell and it recognised my service tag but doesn't show any video drivers available at the moment I can't "see" the Ethernet connection in Device Manager either. I've got the right driver already loaded according to ATI but the laptop can't "see" the video card when Windows runs.

I'm really stumped with this one!

by oh smeg

The Driver and the Software Package have you got both installed? If you have open the ATI Software and see if you can change the screen resolutions in there.

It is sometimes the only way to proceed with some ATI Video you leave the Windows Controller alone and use the ATI supplied one. :)

Col

by older mycroft

Just in case we might be able to find another one.

Clearly you're not getting anywhere with the one you downloaded. ;)

by older mycroft

As it states on the ZDNet site:

Platform: Windows
System Req: Windows NT 4 SP 6Windows 2003 SP 1Windows XP AMD 64-bitWindows XP 64-bit SP 1Windows NT 4 SP 2Windows 2000 SP 1Windows 2003 64-bitWindows 2003 AMD 64-bitWindows XP 64-bit SP 2Windows NT 4 SP 3Windows 2000 SP 2Windows Server 2003 x64 R2Windows 2000Windows

Nor does it specify your GPU:-

This package supports the following driver models:ATI WDM TV Tuner ATI WDM TV Audio Specialized MVD WDM VBI Codec ATI WDM RageTheater Audio ATI WDM RageTheater Video Capture ATI WDM AV Crossbar ATI WDM Bt829 Video Capture ATI WDM Bt829Pro Video Capture Philips WDM Video Decoder

No wonder it doesn't register your hardware. ;)

by peconet tietokoneet

I have one if you are interested.
I just need your postal address but please do not put it on here, just email me and i will post it to.

by rjscales

Hi Peconet,

That would be great! At least I could try a complete reinstall. I couldn't find your email address on your profile though.

Thanks

by peconet tietokoneet

I know people are going to say "you should not post your email on here", but do not worry yourselves. I have everything in place for things that are bad. Well nearly. :)
peconet at mail.suomi.net

by older mycroft

If you wanted to turn YOURS on you go to the top right of the page you are looking at:

You'll see (in WHITE letters) the words 'My Workspace' which you click on.

Now, on the right-hand side of your Workspace page, at the same height as your ID and avatar, you have 'Edit profile'. Click on that.

Now, scroll down your profile page to point #7. Place the bullet point beside "Allow other TechRepublic members to contact me ".

Update your profile by clicking the button at the bottom of the page.

Once your Peermail capability is turned on, each of your posts will bear the same legend as mine does, at the bottom of each post where it'll have "Send Message" shown beside 'View Profile' directly below the avatar.

Unfortunately - PT has offered to send you a WinME installer disc and has invited you to send him your email address by Peermail. [b]But HIS peermail facility is turned off[/b] and he should know better!

by older mycroft

If anyone sends you a Private Message (a Peermail) you'll receive it in your own email. "Job done" - you might think, but unless you choose to reply, the sender WON'T KNOW your own email address.

If you choose NOT to reply, (the email might be from an unknown peer, a new peer, a complete nutter ~ take your choice) the initiator of the Peermail won't actually [b]KNOW[/b] your personal email address unless you reply.

Quite why PT ([i]who has been here before under a different guise[/i]) would make you the offer of Peermailing him when he clearly knows that his Peermail is disabled, - is beyond me.

Only PT can answer that question. ;)

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