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Have you developed an inhouse intranet site or Web site that introduces and explains the IT department's role within the corporate landscape? If so, we want to know about it and write about it for an upcoming article. If you share information about your effort we'll send you a TechRepublic coffee mug!
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As I am the IT Manager of a company called LOGIC consulting Group, I was facing a lot of issues that could waste my time and effort to explain to users, and i started to think of building a website to help me with this , and i did it my self i builtthe site in 2days, that contains a lot of things like web mail access, lotus notes access, IT forms "the forms that the users need to ask for IT services" , It policy with explanation and FAQ's, now i am trying to add helpdesk online system to help employees to submit their needs and track it, it really helped me a lot, you can take a look at this site at :
www.logic-consulting.com/it
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