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Documents unexpectedly closes

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by rmgipson

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We are running Windows XP, Office 2000, and Docs Open. When you are in a Word document making edits and then open PowerPoint, the Word document closes unexpectedly without saving changes or even prompting to save changes. Why and whats the fix?

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by eschlangen

We had a similar problem and found the following answer on one of MS's news groups:
On the local machine, edit the registry and give the Users group Full Control on HKEY_LOCAL_MACHINE\Software\Microsoft\Office

Note that you must have administrator rights to do this. This problem only occured on Windows XP running Office 2000. Evidently, Office 2000 expects the user to make registry changes that Windows XP does not allow.

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