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DSL and Windows Media Player

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3 replies

by sillum

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I have media player 7.1 and prior 7.0 and 6.4. and windows 98. When I went from dial up to DSL the player will not open a video file (wmv) from a web site. What I get is 'connecting' and it just sits there. I can right click and save the file and play it from my hard drive, but not from the site.
Appreciate any help to solve this. Thanks

3 replies

by ann777

To resolve this problem, make sure that UDP protocol is disabled for the Windows Media Player on the client computer. If UDP protocol is disabled, the player connects to streaming content through TCP or HTTP (if these are enabled on the Windows Media Server).

To disable the UDP protocol, follow these steps in the Windows Media Player:

For Windows Media Player version 7.0 and later:
On the Tools menu, click Options.
Click the Network tab.
Under Protocols, clear UDP.

For Windows Media Player version 6.4:
On the View menu, click Options.
Click the Advanced tab.
Select Streaming Media and click Change.
Under Protocols, clear UDP.

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