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Duplicate calander entries in Outlook 97

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by adamhowlett

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On an Exchange network a user has reported recently that after changing a date/time of an appointment in Outlook, duplicate entries have appeared.
Other people are experiencing similier outlook problems.
My question is would the account on the exchange need to be reset / reproduced to remove this problem. And would the calander entries be lost in the process.
What would be the best way to resolve this issue or is it a simple Outlook program issue?

3 replies

by moabwarior

Yes, the account has to be reproduced, Had the same thing happen to me. At the user's desk, export their entire profile (mail, calendar, all folders, etc.) and remove the profile from the Mail in Control Panel. On exchange, remove the user and recreate them. Back at the user's desk, create the profile in the Mail icon, open outlook and inport the .pst file you previously exported.

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