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Duplicate Emails

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3 replies

by readerlis

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An administrator in our company gets copies of all incoming emails (about 20 employees). They go directly into her mailbox and to each receipent. Every so often, all the emails duplicate.
Any ideas?

3 replies

by matt.altman

I remember seeing a similar issue on a Microsoft forum not too long ago. I think the fix they came up with was just patching Office. If this is in Outlook of course. Let me know if this helps.

by thumbsup2

.... Can you tell if, when this DOES happen, the email is being sent to a mailing list which has the admistrator listed as a member? If so, she is receiving email sent to her as well as copies of everyone else's email.

It's even possible that someone ELSE is being sent duplicates and THOSE are being forwarded to the administrator.

You'll really need to provide a lot more information before we could begin to nail this down. For example, what are you using for an email client? Is your company on an Exchange server? What operating system is used on the administrator's machine as well as all others? There will probably be a lot more questions, but these will get you started.

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