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Duplicate (POP)email in outlook 2002

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7 replies

by typamfiloff

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A network user is getting duplicate email in outlook2002 with LEAVE ON SERVER enabled. The user gets the same email for days....randomly. I heard that there is a corrupted file that is supposed to keep track of downloaded messages. Any fix for this????

7 replies

by jlouis45

I have faced the same prob. This is not becoz of the corrupt file. This is because sometimes the user doesnt read the email and deletes it by seeing the subj line. The coopy on the webdomain keeps repeating the msg thinking it is not read. So go to the webdomain open the mail box of the user, clean all the contents as rquired and close the box and also clean the user mailbox. And check again. H:ope u solve teh problem.

by typamfiloff

The user is not deleting email at all. He still has them and then it gets resent somewhere between immediately and 4 days. Both have the same sent date even the duplicate that gets sent 4 days later. Wierd.
Thanks for the input...though.

by mike

it sounds like you may have an exchange server with a client using "internet mail" rather than working with the "corporate or workgroup configuration." How you Delete the messages will have little or no impact on your problem. Reconfiguring the client is the best alternative.

by typamfiloff

The mail server is not exchange and it is internet mail....not corporate. Thanks for the input!!!!

by jlouis45

Well u try unchecking the LEAVE ON SERVER button. And check the same. If it stops then u can check it at a later date.

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