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E-mail Attachments Missing

By werlin ·
I have an exchange server that has remote clients that are POP3. When they receive an e-mail attachment the attachment is missing or is unreadable. Internal clients can received the attachment with no problems.

The remote clients are using outlook express.

HELP!!!!


Mike

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E-mail Attachments Missing

by calves In reply to E-mail Attachments Missin ...

Did you recently install the security update for Outlook from Microsoft?

That's the only thing I can think of.

Good luck!

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E-mail Attachments Missing

by werlin In reply to E-mail Attachments Missin ...
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E-mail Attachments Missing

by suemvp In reply to E-mail Attachments Missin ...

In the Exchange Administrator program, under Configuration | Prototols for the site, on the POP3 Site Defaults, on the Advanced tab, make sure the "Use Microsoft Exchange rich-text format" box is not checked. Outlook Express can't handle RTF.

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E-mail Attachments Missing

by werlin In reply to E-mail Attachments Missin ...

This was it..thanks

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E-mail Attachments Missing

by fred_e944 In reply to E-mail Attachments Missin ...

Check the settings on your mailboxes and your POP3 connector for size limits on messages and attachments which amy prevent attachments from being sent out.

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E-mail Attachments Missing

by werlin In reply to E-mail Attachments Missin ...
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