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E-mail icon appears but no new e-mail

By jo__kelly ·
For some reason I have a new e-mail icon beside my clock on the taskbar but outlook express shows no new e-mails. What can I do to stop this happening?

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E-mail icon appears but no new e-mail

by dave.osborne In reply to E-mail icon appears but n ...

Might be the "hit a nail with a sledgehammer" approach, but why not un/re install OE.

Try this ...

http://support.microsoft.com/default.aspx?scid=kb;en-us;256219
(remember to remove any spaces in the URL)

-Dave

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E-mail icon appears but no new e-mail

by jo__kelly In reply to E-mail icon appears but n ...

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E-mail icon appears but no new e-mail

by ottermill In reply to E-mail icon appears but n ...

If you have Outlook set to request Delivery or Read receipts and the options set that they are processed upon arrival and/or moved to a separate folder you will receive the new email message but the message will only stay in your inbox for a short time, if you then go to your sent items and read the message you sent the new email icon beside the clock will disappear

Hope this all makes sense

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E-mail icon appears but no new e-mail

by jo__kelly In reply to E-mail icon appears but n ...

It makes sence but is of no help

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E-mail icon appears but no new e-mail

by Darrell Raines In reply to E-mail icon appears but n ...

Are you running any rules? Such as the Junk Email rule or a specialized rule that moves your email to a different folder? I have seen this cause your problem several times.

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E-mail icon appears but no new e-mail

by jo__kelly In reply to E-mail icon appears but n ...

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E-mail icon appears but no new e-mail

by jo__kelly In reply to E-mail icon appears but n ...

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