E-mail icon appears but no new e-mail

Might be the "hit a nail with a sledgehammer" approach, but why not un/re install OE.

Try this ...

http://support.microsoft.com/default.aspx?scid=kb;en-us;256219
(remember to remove any spaces in the URL)

-Dave

If you have Outlook set to request Delivery or Read receipts and the options set that they are processed upon arrival and/or moved to a separate folder you will receive the new email message but the message will only stay in your inbox for a short time, if you then go to your sent items and read the message you sent the new email icon beside the clock will disappear

Hope this all makes sense

Are you running any rules? Such as the Junk Email rule or a specialized rule that moves your email to a different folder? I have seen this cause your problem several times.

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