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E-mail msg goes to OWA, not Outlook 2000

By misadmin ·
We have Exchange Server 5.5(SP3) and using Outlook 2000, and Outlook Web Access for the clients. A user is having a problem in which he is able to view certain e-mails using the web access, but those messages doesnt show up in Outlook 2000, althoughit reports that he has unread messages. So far it seems to be happening only on some external (smtp) messages, but not all of them. Any suggestions ?

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E-mail msg goes to OWA, not Outlook 2000

by SyscoKid In reply to E-mail msg goes to OWA, n ...

Hmm, not sure but try checking Tools -> Services -> Delivery and see where new messages are going. Is it set to inbox?

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E-mail msg goes to OWA, not Outlook 2000

by misadmin In reply to E-mail msg goes to OWA, n ...

its set to the right delivery option. Actually, it's a virtual mailbox. The user who views this account opens that particular mailbox as an additional mailbox in the profile. It is not the primary mailbox. If I create a profile with that mailboxonly, it works. The user views other additional mailboxes without problems. Only on that particular mailbox. I checked permissions for the mailbox and it seems to be correct. I dont know if this additional info helps.

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E-mail msg goes to OWA, not Outlook 2000

by misadmin In reply to E-mail msg goes to OWA, n ...

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