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E-mail POP3 issues on a company network

By jennifergardino ·
Hi~ I work at an office. We do not have special grouping of people on the server, but for some reason our news department can't get thier e-mail. They are faced with a POP3 message and it just will not go through. I don't know what is wrong. Any ideas that may help?

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troubleshooting and test

by digital_cow In reply to E-mail POP3 issues on a ...

Try to ping your smtp server and pop server.

c> ping smpt.ispprovider.com -t

If it replies, check the setup of your mail software such as spelling of Mail servers. if you have correct spelling. Call the technical support of your provider. Be ready of your mail server information because certainly they will ask for it.

digital

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