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Email Account

By john.cb1 ·
I am trying to set up a email account on my laptop using NTL Broadband and i have an ethernet card.

I have managed to set up 3 other email accounts using the NTL Broadband and have been succesful.

However, i am unsuccessful with the laptop.
I set up an account in OE are as follows.

Go to TOOLS, accounts and click add (mail).
Follow the wizard and when you get to mail server you need.
incoming is pop.ntlworld.com
outgoing is smtp.ntlworld.com

Put in your email address and password.
I suggest you click the save password.

But when i come to sending and receiveing emails i get the message in OE that tells me that the email account is authorising, then it shows me the box that has the user name and password in it.

I click the ok then it shows me the box that has the user name and password in it again and keeps on doing this.

I can understand what I am doing wrong as the IE is working ok.

Can anyone advise me what i am doing wrong

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by CMB from Omaha In reply to Email Account

I believe your ISP's server is not accepting your userid and/or password. This could mean that the server is having a problem, or, since you just configured the account, is there any chance you accidentally entered the wrong userid and/or password? Or used the wrong case? (Capitals vs. lower-case). Good luck.

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by Siliconwombat In reply to Email Account

I had this exact same problem and after hours and hours of fruitless attenpts i took the easy option and just deleted that account and did a new one. This solved the problem. took me abou ten minutes. when i think of all those hours.....

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by john.cb1 In reply to Email Account

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