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email attachment failure

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by jol472

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
when sending email attachments (even to myself) the image of the "download manager" box is sent, not the image or file. Same thing with right-clicking "insert in mail" choice. This persists despite uninstall/reinstall AOL and Windows, and upgrade toWindows ME. This started after trying to delete suspicious choice in download manager in the instant after selecting and sending a different item. Any ideas? Many thanks. No one else has any idea...Thomas Jolly

4 replies

by dave.osborne

Have you tried running a virus scan lately ... make sure both the antivirus program and definitions are up to date ... boot up from the antivirus disk (if able) or boot into safe mode and run a full scan.

Hope this helps.

-Dave

by jol472

yes. had klez h worm and removed/repaired it. problem has stubbornly persisted...

by dmiles

This problem may exist because you may be exceeding the file limit size that is stup by AOL
Check with your ISP to determine if you have a limit.
AOL does limit the file size using email

by jol472

logical response, but no. I did find and remoove/repair KLEZ-H worm, but problem has persisted...

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