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email attachments in OE

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5 replies

by daz'n'ash

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I am using Windows 2000 Pro fessional with SP3 installed, the problem is when I send or receive emails with attachments in Outlook Express, I see the message OE has removed access to attacments. Why is this so and how to fix it?

I am using OE 6 and Internet Explorer 6 with service pack 1.

5 replies

by bobho

Depending on what the attachment is it may simply be the security settings you have set. In OE go to Tools->Options and click on the Security tab. Look for the checkbox that says "Do not allow attachments to be saved or opened that could potentially be a virus" and if it is checked, uncheck it. Then open up the email with the attachment and you should be able to save it to disk. I would not recommend opening the attachment from the email because your anti-virus program (you do have one don't you?) will not be able to scan it. By saving it to the disk your anti-virus program will scan it when you save it.

Regards,

DrBob:>)

by daz'n'ash

Thanks for taking the time to answer.
I have tried your suggestion already and has no effect. Also, this problem is happening with ALL attachments no matter what type. Yes, I do have an anti virus program installed which checks my emails incoming and outgoing.
If you have any other ideas, please don't hesitate to reply to this question again.

by bobho

Then the next place to check is the IE security zones (which are used by OE). Check out this link for steps to take regarding attachments in OE:

http://snurl.com/hdl

Regards,

DrBob:>)

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