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Email editor is greyed out

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7 replies

by nightcrawler

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I have installed office 2000 onto an NT4.0 machine using all the default options and the Mail Format is defaulting to MS-Word to edit all messages and the box is greyed out so it cannot be deselected.

Any ideas how to change this so I can changethe Email editor ? ? ?

Thanks

7 replies

by maxwell edison

Open Outlook.

Go to Tools.

Go to Options.

Go to the Mail Format tab.

There is a check box labled "Use Microsoft Word to edit e-mail messages".

Uncheck that box.

Maxwell

by nightcrawler

As I said, the "User MS Word to edit e-mail messages" box is greyed out with the box ticked and cannot be deselected.

by gigelul

Maybe you don't have other HTML enabled program so try to set your email format to plain text.

by shanghai sam

Thanks guys. I discovered the problem was with an old installation of Office 97 causing conflicts with the editors.

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