Windows Forum

Ask something
Discussion Locked

Enabling Shckwave on W2k Pro Machines

0 helpful
4 replies

by rsexton 1 view

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
I've been able to install Shockwave with an administrative acct on a shared/common PC running under Win2000 Pro. However, when any other acct tries to make use of the plug-in, I get a "Must restart your PC to complete installation" message. Doing so DOES NOT complete the installation. I've tried resetting permissions on IE, Macromedia, Shockwave, etc. Nothing seems to do the trick. Ideas?

4 replies

by william jay

There is a small trick to successful installation when an application requires Win2K to reboot. It requires a hardware reset and login again with Administrator priveleges to complete the process.
In this case, login with admin rights, uninstall, logoff, logon and install again, reset/reboot and login once again with admin rights ...

by rsexton

Unfortunately, regardless of how I log in, as who, and how many times, it just doesn't take. According to MSTechNet, Win2K denies access to the registry for programs being used by users without administrative rights - It's up to the program writersto find a work-around. The good folks at Shockwave have no suggestions. It's non-critical (beyond a matter of pride now!), so I'll just keep my ears open for now......

by rsexton

IN ADDITION, copying over a "template" profile with the completed installation to the default user profile STILL produces the "must restart" message when a new user attempts to utilize Shockwave. In the meantime, I gave administrative rights to our"guest" user acct long enough to complete the installation FOR THAT USER, removing the acct from administrators when finished, but again... for EVERY new user, we encounter the same "installation wall."

This discussion is closed to new replies.